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Technology and Running a Customer Service Call Center
Objective :
Students will investigate how technology assists in running an efficient customer call center.
Guiding Questions :
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Resources :
Video : Manufacturing Computers
A rare and fascinating look inside the world's largest computer manufacturer, Dell Inc., where thousands of computers are custom-built and shipped around the world every day. From the call center to the assembly line, one thing is certain: The whole operation relies on math skills every step of the way.
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