Creating an Efficient Call-Center Script
Objective :
Students will work to create a script that a call-center operator could use to deal with a customer who is having difficulty with his computer.
Guiding Questions :
Available with subscription.
Resources :
Video : Manufacturing Computers
A rare and fascinating look inside the world's largest computer manufacturer, Dell Inc., where thousands of computers are custom-built and shipped around the world every day. From the call center to the assembly line, one thing is certain: The whole operation relies on math skills every step of the way.
Additional Resources available with Subscription
View Standards (Available with subscription)
Click here for more information about Defined STEM and to preview sample learning connections.
For more information about Defined STEM please call 847-481-8073 or email .
